1. Agreement to terms

Welcome to InsideSync Pty Ltd ("InsideSync", "we", "us", or "our"). These Terms of service ("Terms") govern your access to and use of our website at https://insidesync.ai (the "Site") and all related platforms, applications, integrations and software products (collectively, the "Services"). InsideSync is an Australian technology company that provides AI-powered software and data-integration solutions through the Site and the Services.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using the Services immediately.

2. Eligibility and account registration

You must be at least the age of majority in your jurisdiction, or have valid parental or guardian consent, to use the Services. If you create an account on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

You agree to provide accurate and complete registration information, keep your login credentials secure and notify us promptly of any unauthorised access to your account. You are responsible for all activity that occurs under your account.

3. Licence and permitted use

Subject to your compliance with these Terms, InsideSync grants you a limited, non-exclusive, non-transferable and revocable licence to access and use the Services for your internal purposes.

You must not:

Reverse engineer, decompile or disassemble any part of the Services

Copy, reproduce, distribute or create derivative works from the Services

Rent, lease, sublicense or resell the Services

Attempt to bypass, impair or disable security features

Use automated scripts, bots or scrapers without written permission

Use the Services for any unlawful or harmful purpose

We reserve all rights not expressly granted under these Terms.

4. User content and intellectual property

"User content" means any content or data you upload, submit or otherwise provide through the Services. You retain ownership of your user content. By providing user content, you grant InsideSync a worldwide, non-exclusive, royalty-free and sublicensable licence to store, host, reproduce, modify, display and distribute your user content as necessary to operate, maintain and deliver the Services. This licence does not permit InsideSync to use your content to train, fine-tune or improve AI models.

InsideSync owns all rights, title and interest in and to the Services, including software, designs, user interfaces, trademarks, features and related technology.

5. Subscriptions, fees and billing

Some parts of the Services may require payment or a subscription. By purchasing a subscription, you agree to pay all applicable fees as disclosed at the time of purchase. Unless required by law, all fees are non-refundable.

Subscriptions renew automatically at the end of each billing cycle unless you cancel according to the instructions provided. We may update prices or billing, and we will notify you of material changes.

6. Changes, suspension and termination

We may modify, update, suspend or discontinue any part of the Services at any time to improve performance, maintain security, comply with legal obligations or for other operational reasons.

We may also suspend or terminate your access if you violate these Terms, misuse the Services or create a risk to other users or our systems. Upon termination, your right to use the Services ends immediately.

Any provisions that are intended to survive termination, including limitations of liability, indemnities and intellectual property rights, remain in effect.

7. Acceptable use and user responsibilities

You agree not to misuse the Services. This includes, but is not limited to:

Uploading content you do not have permission to share

Introducing malware or harmful code

Impersonating others or misrepresenting your identity

Interfering with service performance or stability

Accessing accounts or data without authorisation

Sending spam or unsolicited messages

You are responsible for all actions taken through your account.

8. Third-party services

The Services may integrate or interact with third-party platforms such as Google, Microsoft or health-app providers. InsideSync does not control these third-party services and is not responsible for their content, security or policies. Your use of third-party integrations is entirely at your own risk and subject to their separate terms.

9. International compliance

You must comply with all applicable local, national and international laws when using the Services, including export control regulations. You must not use the Services in countries or with individuals prohibited by applicable law.

10. Disclaimers

10.1 General disclaimer

The Services are provided "as is" and "as available." InsideSync disclaims all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted availability.

10.2 Artificial intelligence disclaimer

The Services may include features powered by artificial intelligence (AI). AI can produce incorrect, incomplete or misleading outputs. These outputs are provided for informational and support purposes and must not be relied upon as professional advice of any kind.

10.3 No AI Training

InsideSync does not use any user content, personal information, sensitive information or integration data to train, fine-tune or improve any AI models. All AI features operate in stateless, real-time inference mode only.

10.4 User responsibility

You agree to independently verify all information generated by our AI models before relying on it. You are solely responsible for all decisions, actions or omissions taken based on AI-generated output. InsideSync is not liable for errors, omissions or consequences arising from the use of AI content.

11. Limitation of liability

To the fullest extent permitted by law, InsideSync and its directors, officers, employees, contractors and licensors shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of revenue, profits, data, goodwill or business opportunities.

To the fullest extent permitted by law, our total aggregate liability arising from or relating to the Services or these Terms shall not exceed the total fees paid by you for the Services in the twelve months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless InsideSync, its affiliates and their officers, directors, employees and agents from any claims, liabilities, damages, losses or expenses (including legal fees) arising from:

Your use or misuse of the Services

Your reliance on AI-generated outputs

Your violation of these Terms

Your violation of any applicable law

Disputes related to your user content

This indemnity is intended to be interpreted as broadly as legally permissible.

13. Waiver and severability

13.1 No waiver

If InsideSync does not enforce any provision of these Terms, this does not waive our right to enforce it later. Any waiver must be in writing and signed by an authorised representative.

13.2 Severability

If a court determines that any provision of these Terms is invalid or unenforceable, the remaining provisions will continue in full effect.

14. Governing law

These Terms are governed by the laws of New South Wales, Australia. You agree that any dispute must be brought before the courts located in Sydney, New South Wales, unless applicable law requires otherwise.

15. Changes to these Terms

We may update these Terms periodically. When we make material changes, we will update the "Last updated" date and provide notice where required by law. Your continued use of the Services after the changes take effect constitutes acceptance of the updated terms.

16. Contact us

If you have questions or concerns about these Terms, you may contact us at support@insidesync.ai.

Terms of Service